I was to live in for the time on board was a complete shock , I have cried tears of happiness ( when staff sang us a song ) and my smile has never left my face. The food was outstanding in favour the presentation was out of this world. For our guide was great with service, information and english. I will never forget the anniversary and we will be back with our 2 boys in years to come. Thank you for the 2nd best night in my life.
Hi Mr Long, We have just returned to Australia after an excellent holiday to Vietnam. Thank you for organising our Halong Bay Tour, we had a great day & Mr Them was a great guide with excellent english. The food on the boat was amazing & probably the best meal we had in Vietnam. Thanks again.
The service on the cruise was fantastic – we absolutely loved it. In fact the cruise was the highlight of our whole trip in Vietnam. The tour guide (can’t remember his name) that managed our cruise and took us to the fishing village and caves was brilliant. He was absolutely lovely and had a great sense of humour but was completely professional at the same time. Had he not been so good at his job the trip would not have been as memorable.
Sally Kelly (Australia)
...I also want to say, on our 2nd day on the cruise, everyone really enjoy it so much with mr. Thu. He really took so much care of my 3 elderly family especially my mum & gave them the opportunity to go kayaking in the most beautiful place. They have never done something like this! I hope that I will have the opportunity to bring my husband & friends next year.
Julee Yew (Malaysia)
Dear Long Pham,
Thank you for your message and yes it was a pity that we could not meet up in person. We had a fantastic holiday and will highly recommend both the destination and your company to our friends. The Halong Bay section of the holiday was the highlight for all of us as it is an awesome place. The junk was very nice and the tour guide and crew were very good and friendly too. The chef in particular created some great food dishes for us. It was so relaxing that we would probably have liked to spend another day there if we could. The hotel that you offered in Hanoi was very nice and well located for the city centre.
I must thank you again for your very professional, flexible and friendly service and hope we can persuade some of our friends to use your services in the future.
Peter Greensmith (BRITISH)
We thank you very much for the great trip to your beautiful country and Cambodia. Everything has worked out of our expectation. We must say that we were very satisfied with all the services your company provided to us. We like most Halong Bay, such a fabulous trip on Jasmine Cruise with so beautiful sightseeing and experiences. In Hue, we had a chance to know a lot about Vietnam through many stories of your country. Such an excitement when getting know about all the King and Queen in Vietnam… and so much other things through the trip that we can not listed all. We enjoyed a lot. And one more thing we would love to say, through the entire trip we had a very professional and helpful tour guide. He taught us about your culture, custom, food and we enjoy his humor very much so pls send to him our most thankfulness. Such a nice trip with that friend! All the tour lasted 18 days has gone so smooth. Transports were great and good at condition. Accommodations are fantastic. Last but not least, thanks for all. We will look forward to organize another wonderful trip with you again.
Wilfred R Lynch (Australia)
Dear Mrs Hong, Halong-Vietnam.com. Just a note to say THANK YOU for arranging our Halong Bay Tour. We thoroughly enjoyed it. You will be the tour operator of our choice when we return to Vietnam next time. Regards.
Arjun Jasuja (Canada)
I will like to thank you, the cruise was great, everything was perfect and we have a wonderfull time, Halong bay is very beautiful. You were very nice with us and your service great!Tks a lot .
Vicky Corbella (Buenos Aires – Argentina)
The trip in Halong with Paradise Cruises was the best highlight of the overall Hanoi trip. Halong Bay is amazing, and Paradise cruise is wonderful in every way, can’t find fault in anything, my husband agrees that it’s simply paradise on your cruise. Will not hesitate to recommend Paradise Cruise to friends and will put up a good review later on when I’m more free,… lots of work to catch up now.
Vivian Chua Hui Wan and family (Kuala Lumpur, Malaysia)
Hi Mr. Long - Halong-Vietnam, I was very pleased with the level of service provided by your organisation. Everything was 5 Star. The trip to Halong Bay is a little tiresome, but that is not your fault. The service on the boat was first class. Our tour guide was informative and helpful. No one was intrusive and could be easily found when necessary. The crew worked well together to provide a very pleasant experience. Halong Bay is truly beautiful, definitely a World Heritage site.
I can certainly recommend Ginger Cruises to my family and friends. I like to stay in 5 Star establishments when I travel and this cruise ranks well. Many thanks for your assistance with our Halong Bay adventure.
Geoffrey Brien (Australia)
Our trip was wonderful! Couldn’t have asked for better. Our driver was prompt and very polite. Even though we didn’t speak the same language we both knew the word “music” and he had some good CDs! It made the trip go faster. The cruise was excellent. The guides were friendly, knowledgeable and helpful as could be. The room was great and the food superb! It wasn’t cheap but it was worth every cent! Thanks again
Thank you for the opportunity to reflect on our experience in Vietnam and thank you for the planning you did to make it happen. We had a wonderful time. Our hotels were great as were the meals that were included. Our guides appeared in a timely fashion and travel arrangements went smoothly. Although we enjoyed our time in Halong Bay, we missed having a tour guide as we drove up. We had lots of questions about the things we were seeing. Our most outstanding guide was Mi, in central Vietnam. She taught us so much and was very personable. The only thing I would recommend is that you offer some guidelines on tipping. We always wondered if we were doing what was expected. Thank you for your work on our behalf.
Tom and Norma Boehm (United State)
Hello, I would like to thank Mr. Long and your staff that made our trip was such a wonderful trip. As I was a leader of my group, I've got no any complaints about the trip from my group. They were very happy to all tours, transportations and meals. Sapa trip was very impressive as well as Halong Bay even though both trips were very short trip. Wish to going back and staying longer at Sapa next time or maybe other places. Of course, Halong-Vietnam is chosen to be my travel agent to anywhere in Vietnam. In addition, I have already spread out my recommendation to many of my friends and colleagues. They will get some questions from them soon. Thanks for your following up.
Hi Long Pham, Our family just returned from our vacation to vietnam. We booked our tours through "Halong-vietnam.com" and we are very pleased with their services and guidances. Every thing from their transportation to their detailed tour were outstanding. They're also extremely friendly, adjusting the tour to our preferences and requests. Their service was remarkable from the first day of the tour to the very last. We would highly recommend Halong-Vietnam.com to everyone interesting in exploring vietnam. Sincerely,
Last week my partner and I were guests on the Indochina Sails for a 3 day / 2 night trip to Halong Bay which reserved through Champa Travel Company. We both came away with some great memories – the food was superb (maybe even too much!) the presentation was brilliant, the facilities were good, the staff were exceptionally accommodating and very friendly even the staff of travel agency was looking after us at the Sheraton hotel. There was nothing they would not do for us.
David Reed (Australia)
Hi Halong-Vietnam.com, I and my wife were very please about the trip your company has arranged for us in last May when we were in Viet Nam. We stayed in Sofitel Plaza which was very good one and then booked 2 days 1 night tour to Halong Bay. You know, the tour was so interested that when we came back Hanoi, immediately we decided to arrange another five days come back to Halong Bay. That was totally perfect. The boat of your company is very pretty which we love a lot. Food was great (that was one of the reason force us to come back right away). Ha long Bay is so fantastic, every island and islet with its own story. I only know to say that your country is so lucky to have such a nice wonder. We made some very good friend as well, even some Vietnamese friend in your office, who was so nice and friendly. They promised next time we come back Vietnam they with go with us to get know more about Hanoi. After all, all I want to mean is that we had very great vacation in Vietnam and thanks for the organizing and the help of your company so much. We think we will come back to Vietnam again in the short coming time.
Richard Jefferies Muller (Australia)
We had a wonderful time in Vietnam. Halong Bay was truly unforgettable experience with great scenery. The crew is very accommodating and friendly. They treated us with great experience and fluent English. Service is very efficient. It is not yet to mention food, the comfort of amenities and room’s cleanliness which is so excellent. Viet Soul Travel company advised us of Jasmine Cruise, and we are never disappointed.
Michael and Natalie GRETTON (USA)
Thank you all for a superb trip, 5star service all the way! The food, hospitality and relaxed atmosphere has been excellent and we have a good appreciation of this beautiful bay We will not forget the fishing village or cave trip, but will particularly remember catching the squid for our dinner. This contributed to what has been the best food of our Vietnam holiday
Simon and Wenday Taylor (London, UK)
Thank you very much for your assistance with my recent holiday. It ended up being better than I could have hoped for and everything that I booked through yourself was exactly as requested. The Melia Hotel was good as was the Majestic which we booked at your desk on the morning of the transfer to Halong Bay. The experience from the Princess Cruise was amazing. The service and attention to detail were fantastic and the boat and crew were outstanding. The whole experience was excellent and this short trip away will never be forgotten.
Thanks again for assisting me in organising a very special experience
Greg Elliot (Australia)
Our trip to Vietnam was fantastic, we love the country, the people, the food. The trip - private junk was quite an experience. The tour in Halong Bay was pleasant. We left Hanoi with your guide who is a very good guide, we learnt a lot and the whole experience went well, the food on the boat, the kindness of the crew, Everything went well. The trip was really worth. Your constant attention to us via e-mails we exchanged and after when we arrived made us feel very comfortable and it was a pleasure to deal with you.
Thank you very much for your execellent arrangement for us to Ha Long Bay and Hanoi City Tour. Our visit to Vietnam was very enjoyable -especially our short stay in Ha Long Bay with Luxury Cruise and tour around Hanoi city-a truly wonderfull experience. Our stay at the Hilton Hotel, Hanoi was also very enjoyable. The staff all so kind and cheerful. The services we received from your company were excellent and we will not hesitate to recommend you to our friends. We will contact you when we come back Vietnam in 2010. We hope you will welcome us.
Hi Long, I want to thank you for the lovely gift you gave us on our departure, the cake tastes wonderful!! I must get them next time I come to Hanoi :-). Overall it was a good experience to come to Vietnam for a trip, it was an eye-opener for myself, and I learnt alot from it. You and your colleagues have been wonderful in helping me to rectify. Your agency has been very sincere at helping me resolve any problems, you have promptly arrange for an excellent guide on our trip. The driver your agency engage is very good at his job, we feel very safe taking his car, and he never fail to amaze me with his excellent driving and patience. Hanoi is so charming and interesting!! I have yet explore all of it, the galleries, the bookstores, the museums, the puppet show.. and will definitely be back again! mebbe 2010 to join in the century celebration?? i miss the food here too.. the tomatoes just taste so much better! and i discovered Vietnam food is not just about Pho, there's also the seafood.. the coffee.. the eggs and toast.. the steamboat at sapa.. the fried fishes.. the corner stall near the history museum selling bun cha nem ran.. and the cakes u gave me to bring home... I think we were very blessed to have enjoy such good food at Vietnam. Wow, now I'm all geared to plan my next trip to Vietnam.. maybe a HoChiMinh - Hue - Hanoi... Hahaha!!!
Mr Long, Take care and I wish you all the best! oh yes, and Chuc Mung Nam Moi!
Dear Mr Long, Our trip to Vietnam was fantastic, we love the country, the people, the food. The trip on the private junk you made was wonderful. The tour in Halong Bay was pleasant. We left Hanoi with your guide who is a very good guide, we learnt a lot and the whole experience went well, the food on the boat, the kindness of the crew, everything went well. The trip was really worth. Your constant attention to us via e-mails we exchanged and after when we arrived made us feel very comfortable and it was a pleasure to deal with Halong-Vietnam.com and especially with you Nga.
We would like thank you very much for your arrangement our trip to Vietnam. We are couple from United Kingdom who went to Ha Long Bay for the honeymoon. We were very happy and suprised with a big flower and cake from you at the first time we met you at the hotel and on the boat in Ha Long Bay. Just a few word to say that we like so much Halong-Vietnam.com services. You made our honeymoon more romantic and unforgetable with the perfect services, professional staffs and lovely trip. We will not hestitate to recommend your company to my friends. And we will meet you again on our sliver wedding and golden wedding 10 years or more if you still welcome us... Once again thank you very much for everything you did for us.
Gareth Lewis (United Kingdom)
Hi Mr Long. Woderfull trip in Viet nam. We just get back home, one more day off for bigin my work. As yes, have free to write email to you. Thank you very much, we very enjoy time with your sevices. Your staff and guide really lovely people,who allway take care us so well. What a pitty, because we don't have so much time to visit some more play, hope next time we have more time, we will do. By through here we want to say who come to Vietnam please visit CruisesHalongBay company where are can pring you feel so much enjoy.
Iker Kutz (Mexico)
My friend, Amelia, and myself had a wonderful time on your gorgeous Indochina Sails on 4th of September . The staff and services were absolutely amazing - really lovely people, who looked after us so well. Next time we hope that the sun will shine (instead of rain!), and that the large spanish party is not there (with their rude interpreter) - they were the only things that spoilt it a bit. And our driver got us lost on the way and the way back! But, as you for your company, your amazing boat, and your wonderful staff - thank you so so so much!
Annabel Rawson (Australia)
Thanks a lot for your close advise for my itinerary. Traveling around Halong Bay was a magnificient experience. I had been so surprised how beautiful it was. Two days on the Ginger Boat was fantastic. You had booked such a comfortable accommodation for us. The classic beauty and the modern facilities were moderated in such a charming way. I was very impressed about it. I had been served like a king! I had time to relax and enjoy sun-bathing and swimming in the so fresh water. I also had time to explore the cruise's library with many unique books. Nothing can be claimed for visiting Halong Bay but magnificient. Thank you, I would recommend it to my friend for his coming trip.
John Benecke (USA)
I have been back from my excellent trip on Indochina Sails Junk Cruise. Halong Bay was so nice with thousands of limestone moutains and cliffs. The water was so fresh and blue! I have known that Halong Bay was a Unesco World Heritage site butI still could not express my feeling while seeing it. The Indochina Sails was really my friend to help me explore sea-seeing. So romantic it was for me to see Halong Bay's islet on this cruise. Everything on this cruise was so perfect. I was definitely myself while having a cup of coffee and watching the sky in Halong Bay at night. Thank you so much. If possible, I will be back.
John Benecke (USA)
Thank you very much for making our trip to Vietnam so very memorable. We had heard that Halong Bay was beautiful but nothing prepared us for the magnificent experience in such an unique location. Absolutely breathtaking! Particular thanks to you the staff for your exceptional hospitality and care for us. Nothing was too much trouble for you in ensuring that our experience was first class from picking-up to seeing-off. They couldn’t be better! We will definitely be back and we will tell our friends in Australia that Indochina Sails in Halong Bay is an experience not to be missed. Thank again,
Lynne and Ellison Mourcey (Australia)
We had heard that Halong Bay was a beautiful place, so my wife Mariana and I chose it for our honeymoon. We weren’t sure what to expect though because we come from Mexico (on the other side of the earth). We couldn’t be happier with our choice. We just found a spot on your boat. Since we arrived everything has been excellent: the experience, the views, the hotel booking, the activity arrangement, the boat and most of your services. One word sums it all up: Magnificent!! Thank you very much for everything. Halong Bay and this boat will always have a special place in our memories.
Francisco and Mariana Cordero (Mexico)